Last Updated: August 2025
HodlDesk respects your privacy and is committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, process, and safeguard your personal information if you are located in the European Economic Area (EEA).
1. Data Controller
HodlDesk is the data controller responsible for your personal data.
Contact Information:
Email: contact@hodldesk.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Identity information: name, username, email address
- Technical data: IP address, browser type and version, device identifiers
- Usage data: pages visited, time spent on site, interaction details
- Marketing and communications data: preferences, subscription status
3. Legal Basis for Processing Your Data
We process your personal data only when we have a lawful basis, such as:
- Your consent (e.g., subscribing to newsletters)
- Performance of a contract (e.g., providing our services)
- Compliance with legal obligations
- Legitimate interests (e.g., website security, improving services, marketing with your consent)
4. How We Use Your Data
Your data is used to:
- Provide and improve our services
- Communicate with you, including sending newsletters and updates
- Personalize your experience
- Comply with legal and regulatory requirements
- Protect against fraud and abuse
5. Data Sharing and Third Parties
We may share your personal data with trusted third parties such as analytics providers, email marketing platforms, and advertising partners as described in our Privacy Policy. We ensure these third parties comply with GDPR requirements.
6. International Data Transfers
Your data may be transferred to and processed in countries outside the EEA. When this occurs, we implement appropriate safeguards such as Standard Contractual Clauses to protect your data.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined above or to comply with legal obligations.
8. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability (receive your data in a portable format)
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at privacy@hodldesk.com.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You can manage your cookie preferences via our Cookie Policy or browser settings.
10. Changes to This GDPR Policy
We may update this GDPR Privacy Policy from time to time to reflect changes in regulations or our practices. Please review this page periodically.
11. Contact Information
For any questions or concerns about your data or this policy, contact:
Email: privacy@hodldesk.com